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Worksmith Workbench

Equip your local service business with the tools it needs for fast, efficient growth.
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What our customers say

Hear from our service providers who are building their businesses faster.
"Since working with Workbench we increased our profitability by utilizing timekeeping data. We no longer have to rely on initial estimates for our labor budgets and instead can base everything off the hours our technicians log everyday. Data is priceless!"
Oscar DeLeon
Owner, BCI Janitorial
"Workbench has not only allowed us to make our operations more efficient by tracking our workforce in the field, but the relationship with Worksmith has given us access to super clients that would have been difficult to sign without them. These additional clients have allowed us to grow our business and expand to other markets!"
Don Pizairo
Owner, Wholly Cleaning
"Workbench has made a significant impact on our business operations and bottom line. The software has allowed us to communicate with clients and the field team in real time directly through the app, and also track completion feedback and photos as soon as work completed. One of our favorite features is the invoicing and payment with Workbench. The amount of work it eliminates from our admins is huge and helps us focus on other areas of the business. As soon as the job is marked complete by the field team, an invoice is automatically triggered to the client and Worksmith handles the rest.

In addition to all the amazing benefits of Workbench, Worksmith also allows us to retain amazing clients that we have had for very long time and continue to help us grow our business, all while constantly improving the software and being open to feedback/support."
Selemun Mesmer
Owner, Shusman Commercial Cleaning
"The most valuable aspect of Workbench for my business is accountability."
Devin Oliver
Owner, Good Samaritan Cleaning Corporation
Work Order & Field Service Management Tools

Streamline your operations

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Manage work orders & dispatch jobs

Manage all of your work orders in one place through the Workbench web portal or app. Assign jobs to technicians and they'll automatically receive reminder notifications and job updates.
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Stay connected with technicians in the field

Enable technicians to check-in and check-out, upload photographs, add completion details, and chat the office or supervisors all through their smartphone.
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Stop problems before they happen

Enable geofences and get alerted if technicians are running late. Create interactive checklists to ensure your clients receive the quality they expect whether it's the first job or the hundredth.
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Software your technicians like

Technicians can choose to view their jobs and receive notifications in English or Spanish. With no app download required and passwordless login, getting your technicians started is a breeze.
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Accounting & Administrative Tools

Painless payroll & invoicing

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Generate timesheets automatically

Because check-ins are GPS-enabled and timestamped, Workbench will automatically generate timesheets and integrate with your payroll system. Stop spending hours dealing with payroll manually.
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Generate customer invoices automatically

As your techs mark jobs complete through their smartphone, Workbench automatically generates invoices to be sent to your customers. Our Quickbooks integration makes financial reconciliation easy. Bill your customers faster with much less work.
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Get paid faster -- think NET 5.

Use the accounts receivable feature to send automatic reminders and follow up on late payments. Dramatically reduce your aging and receive payment faster. Plus, apply to participate in the Early Payment program for Net 5 payment terms on qualified receivables!
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Access powerful data and reporting

Access critical reports to run your business: historical revenue, forecasted revenue, profitability by customer, productivity by technician, and more.
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Customer Relationship Management

Stand out from your competitors

Offer your customers cutting edge technology in their very own Client Portal. Enable your customers to schedule jobs, change schedules, interact with your technicians, receive and view invoices, and analyze reports, all through an easy to use app and web based application.

We can connect your existing website job submission form to Workbench, so that new web leads automatically show up within our work order management system, and you can easily dispatch jobs to technicians. Plus, if you don’t have a website, we can build and manage one for you, too!
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Growth Opportunities

Generate additional revenue

Earn a commission every time you sell Client Portal to one of your customers. Plus, when they submit work orders for services other than the ones you supply, you can earn a commission on those work orders, too!

Finally, Workbench users are eligible to receive new customers, work orders and revenue from Worksmith, whose sales team is closing new business with national clients every month. Last year (2022), Worksmith’s revenue doubled!
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Ready to Learn More?

Enter your information to be contacted by a Workbench representative. We can’t wait to help your local service business grow bigger, faster and more efficiently!
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